Complaints

Our dentists and staff endeavour to provide the highest standard of service at all times. Nevertheless, if you do have any concerns regarding any aspect of your care, please let us know by contacting our practice manager, Jo-Anne Ware, by calling the practice at the above number or writing to the above address.  We will do all that we can to resolve the matter.

If you are still not satisfied with our service please visit

 

 

NHS

  • Aneurin Bevan University Health Board, Putting Things right Team.- Judith Paget ( Chief Execitive) St cadocs Hospital, Lodge Road, Caerleon. NP18 3XQ. Phone 01495745656 or email putting things right.ABHB@wales.nhs.uk (for complaints about NHS treatment)

 

NHS & Private

  1. The General Dental Council, 37 Wimpole Street, London, W1M 8DQ

The General Dental council is responsible for regulating all dental professionals. You can complain using their online form at www.gdc-uk.org, contact them on information@gdc-org.uk or by calling 0207 167 6000

  1. Health Inspectorate Wales (HIW) They are the independent inspectorate and regulator of all healthcare in Wales. Telephone 0300 0628163

If the patient does not feel that he or she is happy with the outcome of the complaint, they have the right to ask the ‘Public Services Ombudsman’ for Wales to investigate.

Telephone 0300 790 0203

Email – ask@ombudsman-wales.org.uk

Website – www.ombudsman-wales.org.uk

Address – 1 Frordd yr hen Gae Pencoed CF35 5LJ

 

Address
Newport Dental Care
48 Malpas Road
Newport
NP20 5PB

Tel: 01633 857351
Location